Much like is in the care repair industry, the HVAC industry is plagued with unscrupulous contractors. There are plenty of trustworthy HVAC contractors who are after rendering high-quality services and earning an honest income. However, there are those in the industry who are after your money by crook or hook.
They will do anything and everything to get as much money from you as possible. Even worse is that such individuals or companies are rarely after providing high-quality services. They do not care whether they offer quality services or act in their clients and customer best interest with regards to the servicing an HVAC system.
That being said, unfortunately, the onus is upon homeowners and increasing business owner to take steps to negate the possibility of being conned. Difficult as it may be, herein we will explore the various ways in which homeowners and business owners can protect their HVAC system and their money from unscrupulous HVAC technicians.
Do Your Homework
As with anything else in life, the best results when it comes tin installing, maintaining, and repairing is to deal with trustworthy HVAC contractors. You want the best service provider to handle your HVAC system every time. Part of being the “best” also entails being trustworthy. As such, you should seek a trustworthy HVAC contractor.
To this end, you should do your homework. Considering the huge investment that you make when purchasing and installing an HVAC system, it is only right that you take some time to find do your homework and find the best service provider in your local area. You should place a premium on dealing with a reputable and renowned service provider in your local area as you will find it easier to review such as a contractor.
Furthermore, you should make a point of seeking a contractor who has worked for a trusted-friend or a relative. Opting for such a contractor reduces the chances of choosing an unscrupulous contractor. This is because you will find it easy to verify the quality of their services and the fairness of their pricing from your family and friends.
You should make a point of exploring the online Google reviews a company gets. These reviews will give you an understanding of a company’s level of service quality and their fairness in pricing. You can even go a step further and ask for referrals to verify this information.
According to BluonEnergy.com, doing your homework, however, is the first step to take to protect yourself from HVAC scams. You still need to be vigilant even after identifying what is seeming a trustworthy contractor. You need to able to identify scams to protect yourself, your asset, and your money.
As such, you need to be vigilant and pay extra attention to the entire process, always being inquisitive. You need to ask questions throughout the process. Do not accept everything a tech says blindly. They should be able to explain their reasoning to you; importantly, you should demand an explanation. Good contractors are not only willing to educate HVAC system owners, but they also do so in an easy to understand manner.
Do Your Own Research – Further to asking for explanations, do your research to find out whether the technician is being honest in his or her explanation. Do your own research on the issues explained. Google is a good tool to use and you can use it to find out whether the explanation given by a technician correlates general information on the internet. Alternatively, you can ask for a second opinion from another renowned HVAC contractor.
Do Not Give Into Pressure – Closely related to the above, is not giving up to pressure to take up certain time-bound offers. Just because a technician says that a compressor is bad or there is a leak and give you an offer to fix the issue does not mean they are right or being honest. As such, be wary of offers that you must accept within a certain time as they are only designed to pressure you into spending money, even when there is no reason to warrant an expenditure.
It Too Good To Be True, Then It Is – When a deal is too good to be true, chances are that it is. Whether you are interested in an HVAC installation, maintenance, or repair, there are industry standards with regards to pricing. As such, extremely low prices should be considered with a grain of salt.
Be Cognizant Of Scams In The HVAC Industry And Identify The Signs Of A Scam
Here we will explore some of the common scams that are used by unscrupulous contractors.
#1. Parts Replacement – This is a scam whereby a technician just tells you that you need to change certain parts without providing an explanation. You need to be wary of such situations and, consequently, conduct your own research. Google to find out whether the part you have been recommended to replace is known to cause the problems you are facing.
#2. Fake Services – This is where a technician claims to have replaced a part and or to fixed a problem but says that the problem will clear out after a while rather than immediately. They may claim that a certain part has been frozen and needs to thaw first. The result of any fix should be clear to see immediately.
#3. Overpricing – While some contractors may overprice under the pretext that they render superior quality work, this should not be the case. Under a competitive market, the pricing should not differ very significantly. As such, you should always seek a second opinion from another trustworthy contractor.
#4. Sneaky Add-Ons – You should be wary of sneaky add-ons which a contractor want to add into your HVAC system in the name of performance improvement. Such add-ons, while costing quite a lot are not manufacturer approved. They will void your warranty if you have one and in case the warranty has elapsed they will negatively impact your HVAC system, shortening its life or worsening its efficiency.
#5. Cheaper Used Spare Parts – When you need to replace a part in the system, some contractors will try to sell you a cheaper used part. Do not opt for used spare parts as they are most likely compromised and will likely not function properly.